Managed IT & Support
Endpoint support, troubleshooting, monitoring, patching, user onboarding, Microsoft 365, Mac/Windows environments and vendor coordination.
Creative IT USA provides remote and scheduled on-site technology services for organizations in Los Angeles. Our Burbank-based team supports business systems while also providing specialist recovery for failed storage devices.
Request Support Call (213) 986-4855
Organizations across Los Angeles range from professional services and healthcare to entertainment, nonprofits, retail, hospitality and multi-site operations.
Our work in the area is focused on multi-site IT, cloud services, cybersecurity, Microsoft 365, network architecture and advanced data recovery. Scheduled on-site service is available subject to project scope and technician availability, with remote support available for many issues.
Endpoint support, troubleshooting, monitoring, patching, user onboarding, Microsoft 365, Mac/Windows environments and vendor coordination.
MFA, identity security, endpoint protection, encryption, backup architecture, ransomware resilience and recovery planning.
Microsoft 365, Azure/AWS planning, networks, Wi-Fi, identity, storage, multi-site infrastructure and technology architecture.
Los Angeles covers a huge range of businesses, from law, finance and professional firms in Downtown and Century City to creative agencies in the Arts District and Hollywood, and healthcare, retail and hospitality businesses across the city.
Most of the Los Angeles organizations that contact us need the same foundations done properly: secure Microsoft 365 with multi-factor sign-in, devices that are patched and monitored, backups that can actually be restored, and a reliable office network. Many also run several locations or a mostly remote team, so support has to work wherever people are.
Central Los Angeles is a short drive from our Burbank office via the 5 and the 101. Most support is handled remotely first, and on-site visits are scheduled when a problem needs hands on the hardware.
Proactive support, monitoring and patching for teams from five people to multi-site organizations.
MFA, endpoint protection, email security and ransomware resilience for firms that hold client data.
Secure laptops, Microsoft 365 and support that works at home, in the office or on the road.
Prices are confirmed before any chargeable work begins: see our pricing.
When storage fails, normal IT troubleshooting is not always enough. Creative IT USA provides professional data recovery using advanced recovery technology, including PC-3000 class tools where appropriate. We assess hard drives, SATA and NVMe SSDs, external storage, NAS appliances and multi-disk RAID systems.
Seagate, Western Digital, Toshiba, HGST, Samsung, Crucial, SanDisk, Kingston, SK hynix, Intel/Micron and many other storage families.
Synology DiskStation/RackStation, QNAP TS/TVS, WD My Cloud, ASUSTOR, TerraMaster, NETGEAR ReadyNAS, Buffalo and other NAS platforms.
RAID 0, 1, 5, 6, 10, JBOD and many NAS-specific layouts, including degraded arrays, failed disks, deleted volumes and damaged file systems.
Alongside Los Angeles, we support organizations in nearby communities including:
Burbank · Glendale · West Hollywood · Beverly Hills · Culver City · Santa Monica
Yes. We plan networks, identity and Microsoft 365 so several offices and remote staff work as one environment, with on-site visits scheduled where needed.
Yes. We commonly put MFA, device encryption, endpoint protection, email security and tested backups in place, and document what has been done.
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.