IT Support
Remote support from $150/hour and scheduled on-site support from $175. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →West Hollywood, California
IT Support & Managed IT Services in West Hollywood, CA
Local technology support without the runaround. Creative IT USA serves customers in West Hollywood with remote assistance and scheduled on-site support where practical.
Services in West Hollywood
Support, security, backup and recovery.
From one-off troubleshooting to ongoing care, we help keep devices, accounts, backups and networks working reliably.
Data Recovery
Logical data recovery starts from $395, with advanced recovery from $795 depending on the device, fault and work required.
View data recovery →Cybersecurity
Security reviews, MFA, endpoint protection, encryption, patching and access-control improvements for small businesses and professionals.
View cybersecurity →Managed Backup
Backup setup from $295/device, managed cloud backup from $89/month/device, and Microsoft 365 backup from $12/month/user.
View backup services →Starting prices are in U.S. dollars. Travel, hardware, software, licensing, storage, emergency work and applicable taxes may be additional. We confirm pricing before chargeable work begins.
Working with West Hollywood organizations
IT support for West Hollywood businesses
West Hollywood packs a lot of business into a small city: hotels, restaurants and nightlife along the Sunset Strip and Santa Monica Boulevard, design and interiors firms around the Pacific Design Center, and creative, fashion and media agencies.
Hospitality and creative businesses here tend to need IT that just works for busy, often non-technical teams: reliable guest and staff Wi-Fi kept separate, payment and booking systems that stay up, Mac support for designers, and sensible security for small teams that cannot afford a breach.
How we support West Hollywood
West Hollywood is a short drive from our Burbank office over the hills via the 101. Remote support handles most issues, with on-site visits scheduled when needed.
What West Hollywood businesses ask us for most
Guest & staff Wi-Fi
Separate, secure networks for guests, staff and payment systems.
Mac support for creative teams
Support for designers and agencies working on Macs, with shared storage and backup.
Everyday IT support
Fast help for staff with devices, accounts, printers and Microsoft 365.
Prices are confirmed before any chargeable work begins: see our pricing.
Local + remote
Support for West Hollywood homes and businesses.
Many software, account, email, cloud and user issues can be resolved remotely. When hands-on work is required, we can discuss scheduled on-site availability and any travel charge before booking.
Popular servicesRemote IT Consultation — $150/hourSpecialist Remote Support — $200/hourOn-Site Support — from $175Annual IT Care — $1,295/yearBackup Audit — from $125
Need IT help in West Hollywood?
Describe the problem and we’ll recommend the most practical next step.
Advanced Data Recovery
PC-3000 professional recovery & broad device support
Creative IT USA uses professional data-recovery technology, including PC-3000 class tools, for diagnosis and recovery work on supported storage devices. We handle hard drives, SSDs, NAS appliances, RAID arrays, external drives, USB media and memory cards. Exact recoverability depends on the failure, controller, firmware, encryption and media condition.
Hard Drives (HDD)
Seagate BarraCuda, IronWolf, IronWolf Pro, Exos, SkyHawk; Western Digital Blue, Black, Red, Red Plus, Red Pro, Purple, Gold, Ultrastar; Toshiba P300, X300, N300, S300, MG-series; HGST Deskstar and Ultrastar; plus many legacy SATA, SAS and IDE/PATA drives.
Solid-State Drives (SSD)
Samsung 840/850/860/870 EVO & PRO, 950/960/970/980/990 NVMe families; Crucial MX/BX/P-series; WD Blue/Black/SN-series; SanDisk Ultra/Extreme; Kingston KC/NV/A-series; SK hynix Gold/Platinum; Intel SSD families; Micron, Corsair, Sabrent and other SATA, M.2 NVMe and PCIe SSDs.
Synology NAS
DiskStation DS220+, DS223, DS224+, DS420+, DS423+, DS920+, DS923+, DS1522+, DS1621+, DS1821+, DS1823xs+; RackStation RS1221+, RS2423+, RS3621xs+ and related supported models.
QNAP NAS
TS-233, TS-264, TS-262, TS-464, TS-453D, TS-473A, TS-664, TS-673A, TS-873A; TVS-h474, TVS-h674, TVS-h874; rackmount TS/TVS families and related QNAP systems.
Other NAS Systems
Western Digital My Cloud Home, My Cloud EX2 Ultra, EX4100, PR2100, PR4100; ASUSTOR Drivestor, Lockerstor and Flashstor families; TerraMaster F2/F4/F5-series; NETGEAR ReadyNAS Duo, Ultra, 100/200/300/400/500/600 series; Buffalo LinkStation and TeraStation families; Drobo 5N/5N2, B810n and legacy units.
RAID & Multi-Disk Storage
RAID 0, 1, 5, 6, 10, JBOD and many proprietary NAS layouts. Recovery can include failed disks, degraded arrays, deleted volumes, damaged file systems, accidental rebuilds and NAS units that no longer boot.
Model not listed? The examples above are common families, not a complete compatibility list. We also evaluate LaCie, G-Technology/SanDisk Professional, Promise, OWC, Dell, HPE, Lenovo and custom NAS/RAID systems. Call (213) 986-4855 or use the secure contact form with the exact manufacturer and model number.
Serving West Hollywood and nearby areas
Alongside West Hollywood, we support organizations in nearby communities including:
Beverly Hills · Los Angeles · Culver City · Santa Monica
West Hollywood IT support: common questions
Can you keep guest Wi-Fi separate from our business systems?
Yes. We set up separate networks so guests can never reach staff devices, point-of-sale or booking systems.
Do you support small creative studios on Macs?
Yes. We support Mac-based teams, including Microsoft 365 or Google Workspace, shared storage, backup and security.
Do you provide on-site IT support in West Hollywood?
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
How much does IT support cost for a West Hollywood business?
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
What happens if a hard drive, SSD or NAS fails at our West Hollywood office?
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Can you take over from our current IT provider?
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.