Managed IT & Support
Endpoint support, troubleshooting, monitoring, patching, user onboarding, Microsoft 365, Mac/Windows environments and vendor coordination.
Los Angeles County IT Services
IT Support & Managed IT Services in Burbank, CA
Creative IT USA provides remote and scheduled on-site technology services for organizations in Burbank. Our Burbank-based team supports business systems while also providing specialist recovery for failed storage devices.
Request Support Call (213) 986-4855
20+ years experienceLocal + remote supportClear pricing before work
Local technology requirements
Technology support designed for Burbank organizations
Studios, production businesses, professional offices, schools, healthcare practices, retailers and growing small businesses operate alongside major media and entertainment organizations.
Our work in the area is focused on rapid local support from our Burbank base, business continuity, media workflows, secure storage and mixed Mac/Windows environments. Scheduled on-site service is available subject to project scope and technician availability, with remote support available for many issues.
Cybersecurity & Backup
MFA, identity security, endpoint protection, encryption, backup architecture, ransomware resilience and recovery planning.
Cloud & Architecture
Microsoft 365, Azure/AWS planning, networks, Wi-Fi, identity, storage, multi-site infrastructure and technology architecture.
Working with Burbank organizations
IT support for Burbank businesses
Burbank is where we are based. Our office is at 547 N Catalina St, so for Burbank organizations we are the closest our team gets to being down the hall.
Burbank is home to some of the biggest names in film, television and animation, and to the production companies, post houses, agencies and suppliers that work around them, alongside the offices, clinics, schools and shops along Magnolia, Olive and around Hollywood Burbank Airport. That mix shapes the IT work we see: mixed Mac and Windows teams, large media files that need fast shared storage and reliable backup, freelancers and crews who need accounts set up and removed quickly, and businesses that cannot afford a day of downtime on deadline.
How we support Burbank
Being based in Burbank means on-site visits here are the easiest for us to schedule, and many problems can be looked at the same day remotely while a visit is arranged.
What Burbank businesses ask us for most
Mac & mixed environments
Support for Mac-heavy creative teams working alongside Windows, Microsoft 365 and shared storage.
Backup & recovery for media
Backup plans sized for large project files, with restores tested before you need them.
Managed IT
Monitoring, patching, user onboarding and help-desk support on a predictable monthly plan.
Prices are confirmed before any chargeable work begins: see our pricing.
Specialist capability
Hard drive, SSD, NAS & RAID data recovery in Burbank
When storage fails, normal IT troubleshooting is not always enough. Creative IT USA provides professional data recovery using advanced recovery technology, including PC-3000 class tools where appropriate. We assess hard drives, SATA and NVMe SSDs, external storage, NAS appliances and multi-disk RAID systems.
HDD & SSD
Seagate, Western Digital, Toshiba, HGST, Samsung, Crucial, SanDisk, Kingston, SK hynix, Intel/Micron and many other storage families.
NAS
Synology DiskStation/RackStation, QNAP TS/TVS, WD My Cloud, ASUSTOR, TerraMaster, NETGEAR ReadyNAS, Buffalo and other NAS platforms.
RAID
RAID 0, 1, 5, 6, 10, JBOD and many NAS-specific layouts, including degraded arrays, failed disks, deleted volumes and damaged file systems.
Serving Burbank and nearby areas
Alongside Burbank, we support organizations in nearby communities including:
Glendale · Pasadena · La Cañada Flintridge · San Fernando · Los Angeles · Santa Clarita
Burbank IT support: common questions
Where is your Burbank office?
We are at 547 N Catalina St, Burbank, CA 91505. Call (213) 986-4855 before visiting so the right engineer is available.
Can you support Mac-based creative and post-production teams?
Yes. We support Mac and Windows side by side, including Microsoft 365 or Google Workspace, shared storage and NAS, and backup for large media libraries.
Do you provide on-site IT support in Burbank?
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
How much does IT support cost for a Burbank business?
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
What happens if a hard drive, SSD or NAS fails at our Burbank office?
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Can you take over from our current IT provider?
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.