Managed IT & Support
Endpoint support, troubleshooting, monitoring, patching, user onboarding, Microsoft 365, Mac/Windows environments and vendor coordination.
Los Angeles County IT Services
IT Support & Managed IT Services in Santa Monica, CA
Creative IT USA provides remote and scheduled on-site technology services for organizations in Santa Monica. Our Burbank-based team supports business systems while also providing specialist recovery for failed storage devices.
Request Support Call (213) 986-4855
20+ years experienceLocal + remote supportClear pricing before work
Local technology requirements
Technology support designed for Santa Monica organizations
Santa Monica combines technology companies, startups, creative agencies, healthcare, hospitality, professional services and distributed workforces.
Our work in the area is focused on cloud-first IT, cybersecurity, collaboration, Mac support, network engineering and business continuity. Scheduled on-site service is available subject to project scope and technician availability, with remote support available for many issues.
Cybersecurity & Backup
MFA, identity security, endpoint protection, encryption, backup architecture, ransomware resilience and recovery planning.
Cloud & Architecture
Microsoft 365, Azure/AWS planning, networks, Wi-Fi, identity, storage, multi-site infrastructure and technology architecture.
Working with Santa Monica organizations
IT support for Santa Monica businesses
Santa Monica is at the heart of LA's Westside tech scene, often called Silicon Beach, with software and media companies, creative and marketing agencies, professional offices and a busy hospitality and retail economy along the coast.
Fast-growing tech and agency teams usually need IT that scales without slowing them down: new starters set up on day one, laptops managed wherever people work, cloud services secured properly, and a clear process when someone leaves. We provide that structure on a predictable monthly plan.
How we support Santa Monica
Santa Monica is on the Westside, reached from our Burbank office via the 101 and the 405 or 10. Most support is remote, with on-site visits scheduled in advance.
What Santa Monica businesses ask us for most
Managed IT for growing teams
Onboarding, device management and help-desk support that keeps up as you hire.
Cloud infrastructure
Microsoft 365, Azure and AWS set up securely, with sensible costs and access control.
Hybrid & remote work
Secure laptops and access for teams split between the office and home.
Prices are confirmed before any chargeable work begins: see our pricing.
Specialist capability
Hard drive, SSD, NAS & RAID data recovery in Santa Monica
When storage fails, normal IT troubleshooting is not always enough. Creative IT USA provides professional data recovery using advanced recovery technology, including PC-3000 class tools where appropriate. We assess hard drives, SATA and NVMe SSDs, external storage, NAS appliances and multi-disk RAID systems.
HDD & SSD
Seagate, Western Digital, Toshiba, HGST, Samsung, Crucial, SanDisk, Kingston, SK hynix, Intel/Micron and many other storage families.
NAS
Synology DiskStation/RackStation, QNAP TS/TVS, WD My Cloud, ASUSTOR, TerraMaster, NETGEAR ReadyNAS, Buffalo and other NAS platforms.
RAID
RAID 0, 1, 5, 6, 10, JBOD and many NAS-specific layouts, including degraded arrays, failed disks, deleted volumes and damaged file systems.
Serving Santa Monica and nearby areas
Alongside Santa Monica, we support organizations in nearby communities including:
Culver City · Malibu · Beverly Hills · El Segundo · West Hollywood
Santa Monica IT support: common questions
Can you set up new starters and remove leavers quickly?
Yes. Our managed plans include user onboarding and offboarding, so accounts, devices and access are handled consistently.
Do you support startups using Google Workspace or Microsoft 365?
Yes. Our managed plans include Microsoft 365 or Google Workspace administration, alongside device management and security.
Do you provide on-site IT support in Santa Monica?
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
How much does IT support cost for a Santa Monica business?
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
What happens if a hard drive, SSD or NAS fails at our Santa Monica office?
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Can you take over from our current IT provider?
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.