Managed IT & Support
Endpoint support, troubleshooting, monitoring, patching, user onboarding, Microsoft 365, Mac/Windows environments and vendor coordination.
Los Angeles County IT Services
IT Support & Managed IT Services in Pasadena, CA
Creative IT USA provides remote and scheduled on-site technology services for organizations in Pasadena. Our Burbank-based team supports business systems while also providing specialist recovery for failed storage devices.
Request Support Call (213) 986-4855
20+ years experienceLocal + remote supportClear pricing before work
Local technology requirements
Technology support designed for Pasadena organizations
Pasadena supports technology, education, research, healthcare, nonprofits, professional services and established small and midsized organizations.
Our work in the area is focused on IT architecture, cybersecurity, cloud, identity, resilient networking and professional data recovery. Scheduled on-site service is available subject to project scope and technician availability, with remote support available for many issues.
Cybersecurity & Backup
MFA, identity security, endpoint protection, encryption, backup architecture, ransomware resilience and recovery planning.
Cloud & Architecture
Microsoft 365, Azure/AWS planning, networks, Wi-Fi, identity, storage, multi-site infrastructure and technology architecture.
Working with Pasadena organizations
IT support for Pasadena businesses
Pasadena combines a strong research and engineering community around Caltech and NASA's Jet Propulsion Laboratory with law, finance and architecture firms, healthcare practices, nonprofits and the shops and restaurants of Old Pasadena.
Technical and professional teams in Pasadena often have more demanding IT than their size suggests: sensitive project data, engineers who need powerful workstations, collaboration with outside partners, and clients who expect evidence of good security. We help with the structure underneath, from identity and access control to secure file sharing, backups and network design.
How we support Pasadena
Pasadena is a short drive east of our Burbank office along the 134 and the 210. Remote support handles most day-to-day requests, and on-site visits are scheduled for installs, network work and hardware faults.
What Pasadena businesses ask us for most
Identity & access
Single sign-on, MFA and access reviews so the right people see the right data.
IT architecture
Designing networks, cloud, storage and security for growing technical teams.
Backup & disaster recovery
Protection for project data, with recovery plans tested rather than assumed.
Prices are confirmed before any chargeable work begins: see our pricing.
Specialist capability
Hard drive, SSD, NAS & RAID data recovery in Pasadena
When storage fails, normal IT troubleshooting is not always enough. Creative IT USA provides professional data recovery using advanced recovery technology, including PC-3000 class tools where appropriate. We assess hard drives, SATA and NVMe SSDs, external storage, NAS appliances and multi-disk RAID systems.
HDD & SSD
Seagate, Western Digital, Toshiba, HGST, Samsung, Crucial, SanDisk, Kingston, SK hynix, Intel/Micron and many other storage families.
NAS
Synology DiskStation/RackStation, QNAP TS/TVS, WD My Cloud, ASUSTOR, TerraMaster, NETGEAR ReadyNAS, Buffalo and other NAS platforms.
RAID
RAID 0, 1, 5, 6, 10, JBOD and many NAS-specific layouts, including degraded arrays, failed disks, deleted volumes and damaged file systems.
Serving Pasadena and nearby areas
Alongside Pasadena, we support organizations in nearby communities including:
South Pasadena · Arcadia · San Marino · Sierra Madre · La Cañada Flintridge · Glendale
Pasadena IT support: common questions
Can you help an engineering or research firm protect sensitive data?
Yes. We set up access control, MFA, device encryption, secure file sharing and backup, and can document the controls for clients or partners.
Do you support nonprofits in Pasadena?
Yes. We support organizations of many types and can help nonprofits use Microsoft 365 and security tools sensibly on a limited budget.
Do you provide on-site IT support in Pasadena?
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
How much does IT support cost for a Pasadena business?
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
What happens if a hard drive, SSD or NAS fails at our Pasadena office?
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Can you take over from our current IT provider?
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.