IT Support
Remote support from $150/hour and scheduled on-site support from $175. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →Fast, practical help for everyday technology problems and business IT issues. Creative IT USA serves customers in Oxnard with remote assistance and scheduled on-site support where practical.
We support Windows and Mac computers, Microsoft 365, Google Workspace, networks, Wi-Fi, printers and cloud services.
Remote support from $150/hour and scheduled on-site support from $175. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →Logical data recovery starts from $395, with advanced recovery from $795 depending on the device, fault and work required.
View data recovery →Security reviews, MFA, endpoint protection, encryption, patching and access-control improvements for small businesses and professionals.
View cybersecurity →Backup setup from $295/device, managed cloud backup from $89/month/device, and Microsoft 365 backup from $12/month/user.
View backup services →Starting prices are in U.S. dollars. Travel, hardware, software, licensing, storage, emergency work and applicable taxes may be additional. We confirm pricing before chargeable work begins.
Oxnard is the largest city in Ventura County. Its economy includes agriculture and food processing, logistics and trade connected to the nearby Port of Hueneme, businesses serving Naval Base Ventura County, and a large community of professional offices, retailers and family businesses.
Agriculture, packing and logistics operations often run across several sites, with seasonal staff, shared devices and systems that have to keep working through busy periods. We help with networks that reach every building, secure shared devices, reliable email and backups that protect the business.
Oxnard is up the 101 from our Burbank base, so most support is remote and on-site visits are scheduled in advance. Travel and availability are confirmed before dispatch.
Connecting offices, warehouses and packing sites securely and reliably.
Help for staff with devices, shared computers, accounts and Microsoft 365.
Backups and plans that keep you running through outages in your busiest season.
Prices are confirmed before any chargeable work begins: see our pricing.
Many software, account, email, cloud and user issues can be resolved remotely. When hands-on work is required, we can discuss scheduled on-site availability and any travel charge before booking.
Describe the problem and we’ll recommend the most practical next step.
Creative IT USA uses professional data-recovery technology, including PC-3000 class tools, for diagnosis and recovery work on supported storage devices. We handle hard drives, SSDs, NAS appliances, RAID arrays, external drives, USB media and memory cards. Exact recoverability depends on the failure, controller, firmware, encryption and media condition.
Seagate BarraCuda, IronWolf, IronWolf Pro, Exos, SkyHawk; Western Digital Blue, Black, Red, Red Plus, Red Pro, Purple, Gold, Ultrastar; Toshiba P300, X300, N300, S300, MG-series; HGST Deskstar and Ultrastar; plus many legacy SATA, SAS and IDE/PATA drives.
Samsung 840/850/860/870 EVO & PRO, 950/960/970/980/990 NVMe families; Crucial MX/BX/P-series; WD Blue/Black/SN-series; SanDisk Ultra/Extreme; Kingston KC/NV/A-series; SK hynix Gold/Platinum; Intel SSD families; Micron, Corsair, Sabrent and other SATA, M.2 NVMe and PCIe SSDs.
DiskStation DS220+, DS223, DS224+, DS420+, DS423+, DS920+, DS923+, DS1522+, DS1621+, DS1821+, DS1823xs+; RackStation RS1221+, RS2423+, RS3621xs+ and related supported models.
TS-233, TS-264, TS-262, TS-464, TS-453D, TS-473A, TS-664, TS-673A, TS-873A; TVS-h474, TVS-h674, TVS-h874; rackmount TS/TVS families and related QNAP systems.
Western Digital My Cloud Home, My Cloud EX2 Ultra, EX4100, PR2100, PR4100; ASUSTOR Drivestor, Lockerstor and Flashstor families; TerraMaster F2/F4/F5-series; NETGEAR ReadyNAS Duo, Ultra, 100/200/300/400/500/600 series; Buffalo LinkStation and TeraStation families; Drobo 5N/5N2, B810n and legacy units.
RAID 0, 1, 5, 6, 10, JBOD and many proprietary NAS layouts. Recovery can include failed disks, degraded arrays, deleted volumes, damaged file systems, accidental rebuilds and NAS units that no longer boot.
Alongside Oxnard, we support organizations in nearby communities including:
Ventura · Port Hueneme · Camarillo · Santa Paula
Yes. We design networks and remote access that connect several buildings or sites securely, and support them remotely with scheduled visits.
Yes. We can set up shared or kiosk-style devices with the right access and reset accounts quickly when staff change.
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.