IT Support
Remote support from $150/hour and scheduled on-site support from $175. We assist with computers, user accounts, email, printers, networks and cloud services.
View IT support →Long Beach, California
IT Support & Managed IT Services in Long Beach, CA
Support when technology slows your day down. Creative IT USA serves customers in Long Beach with remote assistance and scheduled on-site support where practical.
Services in Long Beach
Support, security, backup and recovery.
We diagnose the issue, explain the options clearly and confirm pricing before chargeable work begins.
Data Recovery
Logical data recovery starts from $395, with advanced recovery from $795 depending on the device, fault and work required.
View data recovery →Cybersecurity
Security reviews, MFA, endpoint protection, encryption, patching and access-control improvements for small businesses and professionals.
View cybersecurity →Managed Backup
Backup setup from $295/device, managed cloud backup from $89/month/device, and Microsoft 365 backup from $12/month/user.
View backup services →Starting prices are in U.S. dollars. Travel, hardware, software, licensing, storage, emergency work and applicable taxes may be additional. We confirm pricing before chargeable work begins.
Working with Long Beach organizations
IT support for Long Beach businesses
Long Beach is one of the largest cities in Los Angeles County, built around one of the busiest ports in the country. Logistics, shipping and trade businesses sit alongside healthcare, aerospace and engineering companies, Cal State Long Beach, and a downtown full of professional offices, restaurants and hotels.
Logistics and trade businesses in particular depend on IT that is always on: email and Microsoft 365 for customers and partners, secure remote access for staff on the move, and protection against the phishing and payment-fraud attempts that target companies handling shipments and invoices.
How we support Long Beach
Long Beach is further from our Burbank base, so most support is delivered remotely and on-site visits are scheduled in advance. Travel and availability are confirmed before anyone is dispatched.
What Long Beach businesses ask us for most
Email & payment-fraud protection
Filtering and sender checks that make fake invoices and spoofed emails much harder to fall for.
Remote & mobile staff
Secure laptops and access for staff working between the office, the port and home.
Managed IT
Monitoring, patching and help-desk support on a predictable monthly plan.
Prices are confirmed before any chargeable work begins: see our pricing.
Local + remote
Support for Long Beach homes and businesses.
Many software, account, email, cloud and user issues can be resolved remotely. When hands-on work is required, we can discuss scheduled on-site availability and any travel charge before booking.
Popular servicesRemote IT Consultation — $150/hourSpecialist Remote Support — $200/hourOn-Site Support — from $175Annual IT Care — $1,295/yearBackup Audit — from $125
Need IT help in Long Beach?
Describe the problem and we’ll recommend the most practical next step.
Advanced Data Recovery
PC-3000 professional recovery & broad device support
Creative IT USA uses professional data-recovery technology, including PC-3000 class tools, for diagnosis and recovery work on supported storage devices. We handle hard drives, SSDs, NAS appliances, RAID arrays, external drives, USB media and memory cards. Exact recoverability depends on the failure, controller, firmware, encryption and media condition.
Hard Drives (HDD)
Seagate BarraCuda, IronWolf, IronWolf Pro, Exos, SkyHawk; Western Digital Blue, Black, Red, Red Plus, Red Pro, Purple, Gold, Ultrastar; Toshiba P300, X300, N300, S300, MG-series; HGST Deskstar and Ultrastar; plus many legacy SATA, SAS and IDE/PATA drives.
Solid-State Drives (SSD)
Samsung 840/850/860/870 EVO & PRO, 950/960/970/980/990 NVMe families; Crucial MX/BX/P-series; WD Blue/Black/SN-series; SanDisk Ultra/Extreme; Kingston KC/NV/A-series; SK hynix Gold/Platinum; Intel SSD families; Micron, Corsair, Sabrent and other SATA, M.2 NVMe and PCIe SSDs.
Synology NAS
DiskStation DS220+, DS223, DS224+, DS420+, DS423+, DS920+, DS923+, DS1522+, DS1621+, DS1821+, DS1823xs+; RackStation RS1221+, RS2423+, RS3621xs+ and related supported models.
QNAP NAS
TS-233, TS-264, TS-262, TS-464, TS-453D, TS-473A, TS-664, TS-673A, TS-873A; TVS-h474, TVS-h674, TVS-h874; rackmount TS/TVS families and related QNAP systems.
Other NAS Systems
Western Digital My Cloud Home, My Cloud EX2 Ultra, EX4100, PR2100, PR4100; ASUSTOR Drivestor, Lockerstor and Flashstor families; TerraMaster F2/F4/F5-series; NETGEAR ReadyNAS Duo, Ultra, 100/200/300/400/500/600 series; Buffalo LinkStation and TeraStation families; Drobo 5N/5N2, B810n and legacy units.
RAID & Multi-Disk Storage
RAID 0, 1, 5, 6, 10, JBOD and many proprietary NAS layouts. Recovery can include failed disks, degraded arrays, deleted volumes, damaged file systems, accidental rebuilds and NAS units that no longer boot.
Model not listed? The examples above are common families, not a complete compatibility list. We also evaluate LaCie, G-Technology/SanDisk Professional, Promise, OWC, Dell, HPE, Lenovo and custom NAS/RAID systems. Call (213) 986-4855 or use the secure contact form with the exact manufacturer and model number.
Serving Long Beach and nearby areas
Alongside Long Beach, we support organizations in nearby communities including:
Signal Hill · Lakewood · Carson · Torrance · Cerritos
Long Beach IT support: common questions
Is on-site support available in Long Beach?
Yes, by scheduled visit. Because Long Beach is further from our Burbank office, most issues are handled remotely first and visits are booked in advance.
Can you help stop invoice and payment fraud by email?
Yes. We set up email security, sender authentication (SPF, DKIM and DMARC), MFA and staff awareness training, which together block most of these attacks.
Do you provide on-site IT support in Long Beach?
Yes. Scheduled on-site service can be arranged depending on location, scope and availability, and many support and Microsoft 365 issues can be handled remotely straight away. Travel and on-site availability are confirmed before anyone is dispatched.
How much does IT support cost for a Long Beach business?
We offer per-user monthly managed IT plans for ongoing support, and hourly rates for remote, on-site and project work. Current rates are on our pricing page, and we confirm a price before any chargeable work begins.
What happens if a hard drive, SSD or NAS fails at our Long Beach office?
Stop using the device and call us. We diagnose first and give you a quote before any recovery work, using professional recovery tools for hard drives, SSDs, NAS and RAID arrays. Recoverability depends on the fault, encryption and media condition.
Can you take over from our current IT provider?
Yes. We onboard new clients by documenting the existing environment, accounts and devices first. If you have an in-house IT person, our co-managed IT service can support them instead.